PRODUCT SPECIALIST

A walking and talking product guru, updated in real-time.
In a retail environment, on a tradeshow floor or anywhere else, a digital product specialist is the embodiment of your brand. Customers or potential customers can ask them anything you would keep in your knowledge base and they’ll deliver the information in the way people are accustomed - by asking a ‘person’. They can even assist with customer checkout and payment, enhancing your e-commerce applications. They can ‘live’ on a simple kiosk on-site / in-store - and on the web - creating a seamless customer experience. They can be customized to any purpose: in-store greeters, product demonstrators or brand ambassadors. They can be centrally managed, easily localized with and deliver time-sensitive greetings based on the season. And did we mention that they never get sick, they are never late and they can speak any language?

Help your customers explore your entire inventory, and up-sell those looking for cheap products, to more profitable alternatives.
Allow us to handle the general questions about your store. Hours of operation, available store sections, sale information and more — we can eliminate your need to update employees with ever changing information.
Reduce customer frustrations when floor staff are impossible to find. Friendly and knowledgeable digital product specialists can be placed throughout the retail environment.
Allow suppliers to advertise their wares using a custom brand ambassador. Creating a unique connection with your customers, your suppliers will be able to boost sales, and encourage customers to try out new products.
Suppliers can utilize your brand ambassador to demonstrate the proper use of their products, boosting sales through and store-wide product discovery.
In-store kiosks for side services and third-party offerings offered at your store can provide a basic informational pitch to your customers, and take in contact information. Always have a representative for your additionally offered services available - whether in-store or on e-commerce.

See how we can help you deliver on your specific customer service needs.

Customer Care